Check the status of your request in your ILLiad account
Awaiting Request Processing
This can mean one of two things: we have received your request and it has gone through the copyright clearance process or you have requested a renewal for this item and it is being processed.
Awaiting Post Receipt Processing
The requested material has arrived but is not yet ready for pickup.
Awaiting Recalled Processing
The lending library has recalled the item and wants it sent back immediately. You will be notified by email that the item needs to be returned.
Awaiting Renewal OK Processing
The lending library has granted a renewal on the item and the ILL staff is updating the request. You will be notified of the new due date by email.
Awaiting Unfilled Processing
We have sent your request to potential lenders but no one has filled the request. We will continue to try to obtain the material from other sources.
Cancelled by Customer
The patron has cancelled the request.
Cancelled by ILL Staff
The request has been cancelled by ILL staff. By clicking the "View/Resubmit Cancelled Requests" button in your ILLiad account, you can obtain detailed information about the cancelled item. When ILL staff cancels an item, ILLiad immediately sends an e-mail message explaining the reason for the cancellation.
Checked Out to Customer
The item has arrived, been processed by the ILL staff and has been checked out to the patron.
Customer Notified via E-Mail
The item has arrived, been processed by the ILL staff and you should have received an email to pick up the item.
Delivered to Web
The item has arrived, been processed by the ILL staff and posted to the patron's ILLiad account. It is available to be viewed and/or downloaded. Articles are availabe for 30 days and then they are automatically deleted.
Extremely Overdue and Blocked
The item is more than 1 month overdue and the user has been blocked until the item is returned.
In Electronic Delivery Processing
An article request has been received electronically. However, a computer error has prevented the article from being delivered to you. Contact library staff when article requests appear with this status.
Item Checked In
The item has been returned by the patron, checked in by the ILL staff and is waiting return processing.
Received Incorrect/Partial Item
The item received either does not match requested item or is incomplete. The ILL staff will determine the quickest way to correct the problem.
The request has been successfully processed and completed. Requests with this status are archived under "View/Request History" button. (Cancelled requests are not considered finished requests and can be found under the "View/Resubmit Cancelled Requests" button).
The request has been sent to potential lenders and ILL is waiting for a lender to ship the item.