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InterLibrary Loan / Scan & Deliver Services

Frequently Asked Questions

How much does it cost?

ILL services are free. However, you are responsible for any overdue fees.  

How long does it usually take?

Articles that are delivered via the internet - about 3 days or sooner.

Books and other 'lendables' that are delivered via postal service may take longer - 5 or more days.

Keep in mind, a lot of factors can impact delivery time such as the rarity of the item and the location of the libraries that have the item.  We borrow items from Europe, Asia and other locations worldwide.

Can I order anything?

We will try to get whatever you need.  The rarer the item, the harder it is to find a library that is willing to lend, but we try!  Archival items are hardly ever lent through InterLibrary Loan, but we will ask for photocopies or scans.

It is ever too late to use InterLibrary Loan?

Yes.  For students, we have deadlines for ordering books and articles.  These deadlines are posted near the end of each term through an RSS feed to your ILLIad account, on the library blog, Campus Announcements, and Student Notices. Exceptions will be made for ongoing research projects.

What happens if I lose an item I borrowed through InterLibrary Loan?

If you lose or damage an ILL item, you are responsible for the cost of the item plus processing fees. Payment of lost item charges does not transfer ownership of the item to the patron. Library charges not paid are referred to the Business Office for collection.

When do I use PASCAL Delivers and when do I use InterLibrary Loan?

Use PASCAL Delivers when you want a book.  Use InterLibrary Loan services for books that aren't available through PASCAL, and use ILL services for all other material types; articles, dissertations, CDs, DVDs, audiobooks, etc.